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How to Improve Consumer Perceptions of Care Quality and Experience

By Ellen Harrison, RN, MBA
Dec. 10, 2018

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How to Improve Consumer Perceptions of Care Quality and ExperienceDec. 10, 2018

‘Quality of care’ means different things to different people based on their perspective. As a result, defining and delivering quality…

AI’s New Healthcare Applications

AI’s New Healthcare ApplicationsNov. 16, 2018

Artificial intelligence (AI) was conceived by Alan Turing in his 1950 paper “Computing Machinery and Intelligence,” in which he introduced…

Protecting Employer Sponsored Health Plans by Controlling CostsNov. 8, 2018

Annual benefits enrollment has become something employees dread. Employers faced with increasing health plan costs are passing on a larger…

Addressing the Opioid Epidemic with Healthcare DataOct. 12, 2018

These days you cannot have a comprehensive discussion about the U.S. healthcare system without mentioning the opioid crisis — and…

Health Plan Member Engagement Natural Disasters

Member Engagement in the Face of DisasterOct. 4, 2018

In September we watched Hurricane Florence bear down on the U.S. east coast with dread. We collectively braced ourselves for…

medicaid trends to watch

Four Medicaid Trends to Watch in the Next Twelve MonthsSep. 26, 2018

If you work with Medicaid you know it’s always been a moving target, and the last year has not brought…

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