HMS provides Pharmacy Audit Services for a number of providers throughout the United States. Periodically, we send requests to pharmacy providers for information regarding prescriptions that they have filled on behalf of our clients.
In an effort to address the most commonly-asked questions that these requests raise regarding our audit processes, the information we have requested, or how to respond to an audit question, we offer additional information and guidance via this website.
Indiana Providers
FAQ
Additional Information on Audit Findings
Required Pharmacy Documentation
Date Written on Prescriptions
We provide only verified policies to our clients. We supplement 270/271s with other verification processes, including through the Web and live person-to-person telephone contact. We perform over 350,000 voice verifications a month.

