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How to Improve Consumer Perceptions of Care Quality and Experience

By Ellen Harrison, RN, MBA
Dec. 10, 2018

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Blog Posts

The High Tech Behind Coordination of BenefitsJul. 13, 2018

When most people think of coordination of benefits, they envision those annoying letters from their health insurance company asking if…

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Using Data, Analytics, and Technology to Combat the Opioid EpidemicApr. 5, 2018

There has been extensive documentation of the current opioid epidemic in the United States.

We Need Data and Technology to Fight the Opioid EpidemicMar. 21, 2018

The Senate Health, Education, Labor and Pension Committee recently held a congressional hearing on the opioid crisis. Unlike past hearings however, this…


Is Digital Health Dead? How to tackle costs, waste, and confusion in healthcareJun. 6, 2017

  Last month, an industry colleague shared in a presentation that he thought digital health was dead. I was a…


Liberal Education, Big Data, and WisdomMay. 3, 2016

Fareed Zakaria, host of CNN’s Fareed Zakaria GPS and weekly columnist for The Washington Post, just wrote a thoughtful book:…

Is My Information Secure? - HMS Blog

Is My Information Secure?Apr. 7, 2016

Recently, my children were talking about their log-ins and their passwords. In our case, the conversation included the general frustration…

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