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How to Improve Consumer Perceptions of Care Quality and Experience

By Ellen Harrison, RN, MBA
Dec. 10, 2018

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Blog Posts

The High Tech Behind Coordination of BenefitsJul. 13, 2018

When most people think of coordination of benefits, they envision those annoying letters from their health insurance company asking if…

Six Steps to a Health Plan’s Obligation with OpioidsOct. 25, 2017

There are many hot-button questions when it comes to the opioid epidemic in America, including a health plan’s obligation to…

The Ultimate Guide to Selecting a Payment Integrity Vendor

The Ultimate Guide to Selecting a Payment Integrity VendorJul. 20, 2016

  Payment integrity is critical to all health plans. Performed incorrectly, you risk losing millions of dollars, or worse: Patients’…

Two Fixes for Behavioral Health FraudMar. 22, 2016

  Healthcare fraud is a $70 billion a year problem – and growing. An HMS webinar addresses two of the…

What’s $100 Billion?Feb. 24, 2016

Have you ever asked, “What’s the value of a dollar?” Today I’m asking, “What’s the value of $100 billion?” According…

Obamacare Health Plans: Can Data Save an Endangered Species?Feb. 3, 2016

  The healthcare and financial markets were rattled in November when the nation’s largest health insurance company, UnitedHealth Group, Inc.,…

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