Latest Post

How to Improve Consumer Perceptions of Care Quality and Experience

By Ellen Harrison, RN, MBA
Dec. 10, 2018

Read Now

Blog Posts

We Need Data and Technology to Fight the Opioid EpidemicMar. 21, 2018

The Senate Health, Education, Labor and Pension Committee recently held a congressional hearing on the opioid crisis. Unlike past hearings however, this…

How Will Medicaid Work Requirements Impact Churn and Member Retention?Jan. 26, 2018

CMS’ recent guidance to State Medicaid Directors on work requirements for non-disabled, non-pregnant adults was anticipated to those of us…

Care Traffic Control

Care Traffic ControlFeb. 8, 2017

  I’ve spent the last 13 years designing, developing, and delivering care management software to payers in the healthcare industry….

Empathy and Technology

Empathy and TechnologyOct. 12, 2016

Technology makes so many things better. Thank you Steve Jobs for letting me mow my lawn while listening to drawn-out…

TPL: Total Progress Liability?Oct. 4, 2016

For years, people have told me that the recoveries part of Medicaid third party liability, or TPL, is being replaced…

The Quick-start Guide to Selecting the Best Third Party Liability Vendor

The Quick-Start Guide to Selecting the Best Medicaid Third Party Liability VendorAug. 10, 2016

  Selecting the right Medicaid third party liability (TPL) vendor matters. Why? Because if you pick the wrong one –…

Your Details

Please enter your details to access this resource.